6289: College Credit Certificate in Help Desk Support Technician (18 Credit Hours)
FL CIP: 0511010313
SOC: 11-3021, 15-1151
The certificate program in Help Desk Support Technician provides the student an understanding of an IT help desk. The student develops proficiency with assisting end-users with technical problems related to hardware, software, and mobile devices.
View the Academic Pathway for this program at http://www.cf.edu/explore/academic-pathways/index.html.
Total Credit Hours: 18